PG-SME

Resolve business productivity issues with
the award winning PG-SME

Taking a tried and tested PerformanceGuard enterprise system together with 25 years of performance monitoring root cause analysis expertise and along with empirical data, IMS have devised a solution that delivers the major benefits of the enterprise system that addresses the key business challenges which are experienced in small and medium enterprises every day.
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Through installation of agents on desktop & laptop computers, servers and Citrix servers, real time End-User performance can be measured and degradation reported in easily understood proactive weekly reports providing remedial action and business impact.

For these and more complex issues IMS-MCS Managed Consultative Service is available to help you resolve and stop losses in your company quickly and continuously from now on.

To-date, ALL network monitoring and systems management solutions report totally disparately from the inside-out, creating the need for multiple toolsets for Server Management, Network Infrastructure, Application Management, Desktops, etc.

Whilst the fee earners to the business; the End-Users, continue to receive poor delivery of IT services rendering them at best 50% effective.

PG-SME measures holistically across all systems from the end-users perspective, from the outside-in, and points the IT department to the impending issue before it impacts the users, the business and the bottom line. This methodology is unique and it works!